Lv44's commitment to a safe and controlled gaming experience
Important warning signs: Betting and casino games should be for entertainment only, not as a source of income. If you feel your or someone you know's gaming habits are becoming a problem, seek help immediately. lv44 promotes responsible gaming and is committed to player protection.
Lv44 believes that online betting and casino games should be entertainment, not a problem. We are deeply committed to providing a safe and responsible gaming environment on our platform. Our responsible gaming policy is designed to keep players protected and help them maintain control over their gaming activity.
We recognize that for some individuals gaming can become a problem that affects their personal, financial and social lives. That is why lv44 provides various tools, limits and assistance that enable players to manage their gaming habits and get support when needed. Our goal is to ensure that every player has a positive and controlled experience on the lv44 platform.
Our values: lv44 believes that player protection and welfare are paramount. We are guided by the principles of integrity, transparency and accountability. Our team is trained to identify problem gaming and provide necessary support.
Lv44 services are strictly prohibited for anyone under 18 years of age. We conduct age verification to ensure all players have reached legal age. During registration you must provide government-issued ID that confirms your age. We encourage parents and guardians to monitor their children's online activities and use parental control software.
If we discover that a minor is using our services, we will immediately suspend the account and refund any funds. lv44 follows a zero-tolerance policy on preventing underage gaming, and we regularly update our age verification systems to ensure maximum effectiveness. Protecting children is a fundamental responsibility of ours.
Understanding whether gaming is becoming a problem is important before it leads to serious consequences. lv44 encourages you to be aware of the following warning signs that may indicate your gaming habits are getting out of control:
Ask yourself: If one or more of these signs apply to you, it's time to take action. Don't delay — problem gaming only gets worse over time. lv44 is here to help you regain control of your gaming.
Lv44 provides a free and confidential self-assessment tool that can help you understand whether your gaming habits are healthy. This tool asks a series of questions about your gaming patterns, spending and impact on other areas of your life. The results will give you a clear idea of whether you are at risk and what steps to take.
Remember that this self-assessment tool is not a professional diagnosis, but it can be a useful first step to becoming more aware of your gaming habits. If the results indicate a potential problem, we strongly recommend seeking professional help or using our responsible gaming tools to control your play. lv44 - your wellbeing is our highest priority.
Lv44 enables you to set daily, weekly and monthly deposit limits on your account. These limits help you stay in control of your gaming budget and prevent overspending. Once you set a limit, you will not be able to deposit more than the specified amount within that period. Requests to increase limits take effect after a 24-hour cooling-off period, giving you time to reconsider impulsive decisions.
Loss Limit lets you set the maximum amount you can lose within a specified period — daily, weekly, or monthly. This limit calculates your net loss (your losses minus your wins). When you reach your loss limit, you cannot place any more bets until that period ends. It's a powerful tool to prevent "chasing losses," where players keep betting more to try to recover lost money. lv44 recommends setting a realistic loss limit that suits your financial situation.
Session Time Limit lets you control how much time you spend on the lv44 platform in each gaming session. You can set a maximum time such as 30 minutes, 1 hour, or 2 hours. When your session time expires, you will be automatically logged out and cannot log back in until after a specified cooling-off period. This tool prevents prolonged gaming sessions that can lead to fatigue and poor decision-making.
You can set a maximum bet size for each single bet or game round. This limit prevents impulsive and excessively large bets that can quickly deplete your bankroll. lv44 recommends setting a bet size that is a small percentage of your overall budget, so your funds last longer and you can play more responsibly.
Reality Check is a notification system that periodically reminds you how long you've been playing and your current losses or winnings. You can set Reality Check intervals such as every 15 minutes, 30 minutes, or 1 hour. When the notification appears, you'll see your session time, how much you've won or lost, and an option to take a break or continue. This helps you stay aware and prevents the "loss of track of time" effect that's common in online gaming.
If you feel you need a break or your gaming is getting out of control, you can exclude yourself from lv44 for a set period — 24 hours, 1 week, 1 month, 6 months, or permanently. During the self-exclusion period, you will not be able to log in, deposit, or place bets. This period is not reversible, so you cannot change your mind until your time expires. lv44 believes this gives you the necessary space and time to reassess your gaming habits and seek professional help if needed.
How to set up the tools: Log in to your lv44 account, go to Settings and select the "Responsible Gaming" section. There you will find all available tools and can set limits according to your preferences. If you need help, our customer support team is available 24/7 to guide you.
If you or someone you know is struggling with a gaming problem, professional help is available. lv44 partners with and recommends the following organizations that provide expert support and counselling:
These organizations provide free and confidential services and are available in many countries including Bangladesh. Seeking help is a sign of strength, not weakness. The sooner you seek help, the sooner you can regain control of your life. lv44 encourages all players to use these resources if they feel the need.
If a family member or friend is struggling with a gaming problem, you can play an important role in helping them. Here are some suggestions:
Remember: You cannot force them to seek help, but you can provide support and resources. Change must come from them. Be patient, understanding and supportive. lv44 also provides counseling and support for family members through our Responsible Gaming Team.
The lv44 Responsible Gaming Team is here to help you. If you have any questions, need help setting up our tools, or want to talk about your concerns, please contact us:
All your communications will be kept strictly confidential and our team will provide compassionate, non-judgmental support. lv44 is committed to your wellbeing and we want you to know you are not alone. Help is always available.
Emergency helplines: If you are in crisis and need immediate help, please contact the GamCare helpline or your local problem gaming support service. You are not alone.
We implement strong security measures and verification processes to keep all players protected.
Set your own deposit, loss, bet and time limits according to your needs.
Strict age verification ensures only 18+ individuals use our services.
Regular notifications keep you aware of your gaming time and spending.
Exclude yourself at any time if you feel you need a break to control your gaming.
Our Responsible Gaming Team is always available to provide help and advice.
Your wellbeing is our priority at lv44. Use our responsible gaming tools and stay in control.
18+ Only | Responsible Play Is Our Commitment | Help Always Available